Patient brokers exploiting vulnerable individuals and families in addiction treatment are finally under scrutiny in Parliament
- emcat55
- Jan 9
- 2 min read
Addressing Exploitation in Addiction Treatment Services
Patient brokers exploiting vulnerable individuals and families in addiction treatment are finally under scrutiny in Parliament. On Tuesday, Dan Carden, MP for Liverpool Walton, raised concerns about unethical practices in the sector during oral questions in the House of Commons
Watch on X - https://x.com/DanCardenMP/status/1877047158924345628
The Issue
Unscrupulous companies posing as treatment providers or impartial advisors are profiting by misleading families, taking commissions of up to 40% from treatment fees. While the Advertising Standards Authority (ASA) recently ruled against seven such companies, after complaints made by EMCAT, many continue to evade accountability.
Government’s Response
Andrew Gwynne, the Parliamentary Under-Secretary of State for Health and Social Care, called this exploitation “reprehensible.” Key measures outlined include:
Increased Investment: £267 million added to improve drug and alcohol treatment services this year.
Regulatory Action: The Care Quality Commission (CQC) may pursue legal action against companies misusing its logo.
Google’s Commitment: Removal of misleading search listings.
Future Collaboration: Gwynne pledged to meet with Carden and stakeholders to strengthen protections.
Why This Matters
Free NHS addiction services are a vital lifeline, yet brokers often mislead families, delaying access to legitimate care. This creates financial strain and risks lives. The government’s acknowledgment and ASA rulings signal progress, but more must be done.
Next Steps
To safeguard individuals, the sector requires:
Stricter Regulation: Clear rules for brokers and penalties for violations.
Advertising Transparency: Full disclosure of affiliations and commissions.
Public Awareness: Campaigns highlighting risks and promoting NHS resources.
Collaborative Oversight: Stronger enforcement by regulators, tech platforms, and stakeholders.
Conclusion
The exploitation of people seeking help is a moral failure. The work of EMCAT and Dan Carden’s advocacy along the government’s response mark a step forward, but sustained action is needed to build a sector based on integrity and care.
For free addiction support, visit the NHS addiction website.
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